# Schoolable Engage

> School updates, messages, events and attendance in one place, delivered to parents in the Little app, by SMS and by email.

Engage is a school communication and attendance app for schools in Nigeria, made by Schoolable (https://schoolable.co). Schools use it to post updates, send broadcasts, answer parents, take class registers and keep the school calendar and student records. Parents receive everything in the free Little app (https://trylittleapp.com), or by SMS or email if they don't use the app.

## Key facts

- Price: one flat price for the whole school, NGN 150,000 per term or NGN 60,000 per month. Paying per term saves NGN 270,000 over a three-term school year.
- Parents pay nothing. The Little app and messages to it are free. SMS uses credit the school tops up.
- Channels: the Little app, SMS and email, from one send.
- Engage works on its own; it doesn't require Schoolable's fees products.
- Contact: hello@schoolable.co (schools), customersuccess@schoolable.co (support).

## Pages

- [Home](https://schoolable.co/engage): What Engage does for a school, at a glance.
- [Communication](https://schoolable.co/engage/communication): School feed, broadcasts by app, SMS and email, and two-way parent messages.
- [Attendance](https://schoolable.co/engage/attendance): Daily class registers, late and absent marks, and each student's record for the term.
- [Calendar](https://schoolable.co/engage/calendar): Term dates, exams, holidays and events, on parents' phones with reminders.
- [People and records](https://schoolable.co/engage/people): Students, parents, classes and staff in one place.
- [For teachers](https://schoolable.co/engage/teachers): The staff app: check in, take the register, post to the class and answer parents.
- [For school admins](https://schoolable.co/engage/admins): Approvals, the staff register, every class at a glance and school settings.
- [For parents](https://schoolable.co/engage/parents): How families get school news, events, messages and arrival alerts in the free Little app.
- [Pricing](https://schoolable.co/engage/pricing): One flat price per school, per term or per month.
- [FAQ](https://schoolable.co/engage/faq): Answers to common questions from schools and parents.
- [About us](https://schoolable.co/engage/about): Why Engage exists and who makes it.
- [Contact us](https://schoolable.co/engage/contact): Talk to the team or get help with the Little app.

## Frequently asked questions

### Getting started

**What is Engage?**
Engage is Schoolable's app for school communication and attendance: a school feed, broadcasts by app, SMS and email, parent messages, class registers, the school calendar and your student and parent records, in one place.

**How do we set it up?**
Set your term dates, add your classes, add your students (one at a time or from a spreadsheet), then invite your team. After that you can send your first update.

**Can we bring in our student list from Excel?**
Yes. Upload students and parents from an Excel or CSV file, then invite the parents to the Little app in one go.

**Do we need Schoolable's fees products too?**
No. Engage works on its own. If you add other Schoolable products later, they use the same records.

### For parents

**Do parents need to download an app?**
Parents with the free Little app get everything there. Parents without it still get your broadcasts by SMS and email.

**Is the Little app free?**
Yes. Little is free for parents, and so are the school's messages in it.

**How do parents join?**
The school adds a parent's phone number or email, and they get an invite to Little by SMS or email. Once they open it, their child's school is there.

**Can both parents use it?**
Yes. Each parent or guardian the school adds gets their own invite and sees the same school updates.

**What about children at different schools?**
Every child appears in one app, and parents switch between them with a tap.

### Communication

**What's the difference between a post and a broadcast?**
Posts go on the school feed for everyday news, class updates and photos. Broadcasts are for things every parent must see, and go out by app, SMS and email at once.

**Can we see who received a broadcast?**
Yes. You see how each broadcast reached families on the app, by SMS and by email, and can resend the few that didn't go through.

**What happens to messages sent at night?**
Turn on quiet hours and SMS and email sent late wait until the morning. Parents who message outside office hours get an automatic reply saying when you'll answer.

**Do teachers share their phone numbers with parents?**
No. Parents message the school, and staff reply from Engage. Nobody's personal number is handed out.

### Attendance

**What can teachers mark?**
Present, late, absent or excused, for every student in their class, once a day.

**When does a child count as late?**
You set the time. Children marked after it count as late, and their late days show on their record.

**Are parents told when their child arrives?**
Yes. When a child is marked in, or taps in at the gate, parents get an alert in the Little app or by SMS. When they leave, parents see the time and who collected them.

### Calendar

**Where do parents see the calendar?**
On their child's school calendar in the Little app: whole-school dates and the events for their child's class, together.

**What happens when we cancel an event?**
It comes straight off parents' calendars. You can post a short update to the same families at the same time.

### People and records

**What about brothers and sisters?**
They share one family. Parents are matched by phone or email, so every child appears under the same parents.

**Can a child have more than one parent or guardian?**
Yes. Add each parent or guardian with how they're related to the child and their own phone and email.

**Who can change records?**
The owner and Engage admins add students, classes and parents. Teachers see the classes they teach.

### Teachers and admins

**What do teachers use?**
The Engage staff app on their phone. They check in, take registers, post to their class and reply to parents.

**Can teachers post without the school seeing it first?**
Only if you allow it. Teacher posts and broadcasts can wait for an admin's approval, and you choose who can post.

**Who counts as an admin?**
The school owner and anyone they make an Engage admin. You can have as many admins as you need.

**How does the staff register work?**
Teachers check in from the staff app when they arrive. Admins see who's in, who was late and who hasn't checked in, and can export the month.

### Pricing

**How much does Engage cost?**
One flat price for your whole school: ₦150,000 per term, or ₦60,000 per month.

**Why is paying per term cheaper?**
Over a school year of three terms, paying per term costs ₦450,000 against ₦720,000 paying monthly, a saving of ₦270,000.

**What does SMS cost?**
SMS uses credit you top up, only when you send by SMS. App messages are always free. Ask us for current rates.

**Do parents pay anything?**
No. The Little app is free for parents, and so are the school's messages in it.